Community Support

When you encounter issues while using YuLan-OneSim, we provide the following channels to help and support you.

Ways to Get Help

GitHub Issues

If you encounter technical problems, discover bugs, or have feature suggestions, we recommend submitting an issue on GitHub:

• Bug Reports: Describe the reproduction steps, expected behavior, and actual behavior in detail
• Feature Requests: Explain the functionality you'd like to add and its use cases
• Technical Discussions: Discuss technical issues and best practices with community members

When submitting an issue, please provide the following information:

• Operating system and version
• YuLan-OneSim version
• Python version
• Relevant error logs or screenshots
• Minimal reproducible code example

Email Contact

If you have more complex questions or need private consultation, you can contact us via email:

Email: wanglei154@ruc.edu.cn

Please include in your email:

• Detailed problem description
• Relevant configuration files or code snippets
• Solutions you have already tried